Terms & Conditions

>There are no refunds or cancellations on any IMEI submission so please always make sure IMEI, Model, and Service Provider is 100% correct when you place an order. Estimated delivery time is the time we estimate that the database search will result in a found code. Estimated Delivery Time is NOT guaranteed. We will not refund or cancel an IMEI submission if the database search does not result in a code returned within the Estimated Delivery Time. By placing an order you agree to these terms and conditions.

How It Works Order your code today!

1Submit your IMEI
(Processing Mon-Fri 9am to 5pm PST)

2Check Your Email for the Unlock code
(Look in junk or spam folders)

3Once you receive your code, follow the unlocking steps under the Code Entry Instructions Section

* Codes are not instant, please check the Process Time under the product description. Process Times are an estimate. Monday - Friday Processing Only!

* Unlock codes are for unlocking the GSM network on the phone, they do not unlock the phone due to user lock. If your phone is locked, you must know user lock code to get into the phone for the GSM unlock to work.